Between 5 and 7 working days from when you confirm your order. When it leaves the warehouse we'll email you the tracking.

It's free from €80. Below that, you'll see the exact cost at checkout before you pay.

Choose the product and how often you want it (every 4 or every 6 weeks) and you'll get 15% off every delivery. No commitment: pause it, change the frequency or cancel it from your account whenever you like.

Yes, within 14 days of delivery, as long as it's unopened and sealed. For hygiene reasons we don't accept opened products. If something arrives broken or wrong, write to us and we'll sort it out at no cost.

Our formulas use naturally derived ingredients and most are certified by Ecocert to the COSMOS standard. Each product shows its seals (COSMOS, vegan, gluten-free, nut-free…) and the full ingredient list.

In a laboratory in the European Union, with certified manufacturing and following European cosmetics regulations.

Start with the Sensitive Skin Moisturiser, which is fragrance-free, and the Oil-to-Milk Cleanser. Before using a new product, patch-test it on a small area. If you have any allergies, check the ingredient list on each product page.

Yes. They're organised into families (Radiance, Hydration, Firmness, Renewal and Basics) so it's easy to build your routine. Each product page suggests what it pairs with.