Legal notice and terms

Last updated: 28 October 2026

Who we are and contact

In accordance with Spanish Law 34/2002 (LSSI-CE), nowandthen.es is owned by:

Owner: [pendiente: nombre y apellidos o razón social]
Tax ID (NIF): [pendiente]
Address: Calle Gran Vía, 28013 Madrid (Spain)
Email: hello@nowandthen.es (we reply within 1 or 2 working days)
Brand: Now & Then

Terms of sale

These terms govern purchases on nowandthen.es. By placing an order you accept them.

Products: Now & Then facial skincare made in the European Union. Each product page includes its description, how to use it and its ingredients (INCI). Photos are for guidance and the colour or look of the formula may vary slightly between batches.
Prices and payment: in euros, VAT included. Shipping costs are shown before you pay, and payment is taken when the order is confirmed, using the methods shown at checkout.
Current discounts: 10% off when you buy 2 or more products, the same or different, and 15% off every subscription delivery. They cannot be combined unless stated.
Contract: it is formed when you receive the order confirmation email, which you can also see in your account. The language of the contract is Spanish.
Shipping, returns and subscription: delivery times, costs, the 14-day right of withdrawal and cancellations are explained in Shipping and returns.

Hygiene exception: to protect health, sealed products that have been opened or unsealed after delivery cannot be returned (article 103.e of Spanish Royal Legislative Decree 1/2007). You also have the legal guarantee of conformity that Spanish law grants consumers.

Using the products

These are cosmetics for external use. Follow the directions, do a patch test if you have sensitive skin and stop using them if you notice irritation. Check the ingredient list if you have any allergy.

Intellectual property and liability

The texts, photographs, illustrations, logos and designs on this website belong to Now & Then or are used with permission, and may not be reproduced without written consent. We take care to keep the information accurate, but it may contain occasional errors, which we will correct as soon as we notice them. We are not responsible for the content of third-party websites we link to.

Complaints and governing law

For any complaint, email us at hello@nowandthen.es. Complaint forms are available and, if we cannot reach an agreement, you can go to the Consumer Arbitration Board (Junta Arbitral de Consumo). These terms are governed by Spanish law; if you are a consumer, the courts of your place of residence have jurisdiction.